Dr. Garima Malik has joined as Assistant Professor in the Marketing area. She is a doctoral scholar of Marketing at Xavier School of Management, XLRI Jamshedpur, India. She did her first Ph.D. from the Technical University of Lucknow in 2010, on the topic “Impact of Technological Reforms on the Banking Sector in India”.
She has more than eighteen years of academic experience. She was associated with Amity University Noida, India.
Her research interests span various areas, including gamification, marketing analytics, customer engagement, destination marketing, and gaming marketing experience. She authored more than 80+ research papers. She has published 5 research papers in ABDC “A” category journals.
In addition to her research contributions, Dr. Malik has authored five books, two of which are textbooks, and four are case study books. These publications showcase her dedication to sharing knowledge and shaping the minds of future marketing professionals.
2023 | EFPM (completion stage) Xavier School of Management, XLRI Jamshedpur |
2010 | Ph.D., Technical University of Lucknow |
2002 | M.B.A., Technical University of Lucknow
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1999 | B.A, Kanpur University
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Gamification , Cusomer Brand Enaggament , Customer Brand Expereince , Adoption and usages of IT enabled services
Marketing Analytics | Customer Relationship Management | Digital Marketing | Marketing of Services | Consumer Behavior | Rural Marketing
- March 2007- June 2023 : Amity Business School, Amity University Noida
- June 2003- November 2006: Sherwood College of Management Studies, Lucknow
- Programme Coordinator for MBA M&S and MBA RM Class of 2017, 2019 and 2022 and 2023 respectively.
- Faculty Coordinator of Non-Teaching Credit Course (NTCC) for the class of 2020 2022 and 2023 respectively.
- Faculty Coordinator for Student Activity Cell: Organized various Clubs and Committees activities and competitions of various student clubs under the ambit of Student Activity Cell in 2019 & 2020.
- Faculty Coordinator Amity Human Value Quarter: Organized various CSR activity for the development of the society.
- Chief Course Coordinator for Rural Marketing, Marketing Analytics and Customer Relationship Management
- Mentored final year students for their Dissertation Projects and first year students for their Summer Internship Projects
- Summer Faculty Research Fellow (2021) From IIT Delhi.
- “Influence of celebrity, destination and tourist personality on destination attachment and revisit intention: Moderating roles of endorsement embeddedness, destination crowding and gender”, Journal of Destination Marketing & Management, https://doi.org/10.1016/j.jdmm.2022.100754, (ABDC ‘A’, CABS), 2023.
- “A Systematic and Bibliometric Review of the Financial Well-being: Current Status Advancements and Future Research Agenda”, International Journal of Bank Marketing, 40 No. 7, pp. 1575-1609, https://doi.org/10.1108/IJBM-06-2021-0238, (ABDC ‘A’, CABS), 2022.
- “Personality matters: does an individual’s personality affect adoption and continued use of green banking channels?”, International Journal of Bank Marketing, 40 No. 4, pp. 746-772, , https://doi.org/10.1108/IJBM-04-2021-0133, (ABDC‘A’, CABS), 2022
- “Co-Creating Innovative Tourist Experiences: Towards an Integrative Framework”, Tourism Analysis, https://doi.org/10.3727/108354222X16452005317225 ,(ABDC ‘A’, CABS), 2022,
- “DoGreen attributes of destination matter? The affect on green trust and destination brand equity, Event Management, 26, No. 4, pp. 775-792(18), https://doi.org/10.3727/152599521X16367300695799, (ABDC ‘A’, CABS), 2022,
- “Go Digital! Determinants of Continuance Usage of Mobile Payment Apps: Focusing on the Mediating Role of Gamification” Pacific Asia Journal of the Association for Information Systems, Vol. 14, Issue. 6 , doi: 10.17705/1pais.14604 ,(ABDC ‘B’, CABS, SCOPUS), 2022
- “Extended Expectation-Confirmation Model to Predict Cont